Impact_Report_2025–26-Digital - Flipbook - Page 8
An aspiring life
Progress in 2025–26
We continued to develop specialist homes and provide
People leading aspiring lives
with equitable health and
wellbeing outcomes.
support for people with complex needs, including those
moving from hospital or unsuitable placements. New
services in Horley, Caterham and Peacehaven expanded
our geographical footprint as well as strengthened our
capacity to help meet growing demand across the southeast. The support we offer combines skilled staffing,
positive behaviour support, trauma- and autism-informed
practice, health facilitation, active support, least restrictive
What this means:
practice and reflective learning. This promotes stability,
•
reduces restrictions and improves quality of life.
Delivering outstanding support and wellbeing
outcomes.
•
Supporting people to achieve their goals and live
independently.
•
•
Outcomes remained strong: our complex needs cohort
achieved a 93% placement success rate. 88% of
challenging behaviour incidents were resolved without
Developing best-in-class approaches for people with
restrictions, with zero use of floor holds. These results show
learning disabilities, autistic people and those with
that bespoke homes, effective partnerships, and flexible,
complex needs.
personalised support delivered by skilled staff can help people
Expanding specialist housing and support solutions
with complex needs live safely and well in the community.
that enable people to thrive in their communities.
We are supporting people to achieve lasting change.
One person had experienced 26 placements in ten years
before moving to her current home with us; three years
later, she is settled, flourishing and calls it her “forever
home”. Our Wellbeing Outcomes framework remained the
golden thread through support planning, daily practice
and quality assurance. The framework covers eight
domains of wellbeing: Spark, Environment, Relationships,
Physical Health, Emotional Health, Skills, Belonging and
Security. It helps teams evidence changes in confidence,
communication, friendships, health, daily activity,
independent living skills and community connection.
Active Wellbeing Coaching (originally funded by Surrey’s
Mental Health Investment Fund) provided personalised
support for autistic adults with mental health needs.
104 participants achieved 450 goals and recorded an
average 16% improvement in overall wellbeing after 12
sessions. Progress included relationships, physical health,
confidence, skills, belonging, education, employment and
everyday life, supported by links to community activities
and social prescribing.
6